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Hablar para ser escuchado. Para un liderazgo más asertivo y de alto impacto, hay que empoderar a los profesionales en la competencia de la comunicación. Empoderar al funcionario en la asertividad de su comunicación lleva a la empresa a un mayor nivel de impacto en la rentabilidad de su negocio. Durante quince años como consultora de empresas del sector financiero y de multinacionales, Sonia González ha desarrollado una metodología muy práctica para lograr la claridad, fluidez y concreción de la forma de comunicarse de los profesionales.
Este libro, número tres de la serieComunicación inteligente, expone la virtud superior de la gente inteligente, el escuchar. El escuchar es la capacidad de atender en forma dinámica, de desarrollar el “músculo” de guardar silencio o callar los pensamientos, para atender y entender al otro. Es mucho más que apenas oírlo, es poder escuchar no sólo lo que dice, sino lo que no dice pero lo transmite con el metalenguaje de sus actitudes, expresiones y gestos.
En Pura Vida Books, queremos que estés completamente satisfecho con tu compra. Ofrecemos devoluciones dentro de los 30 días posteriores a la recepción de tu pedido.
Envíos Nacionales: Procesamos y enviamos tus órdenes dentro de 2 días hábiles a través de USPS.
Priority Mail: 3-5 días. Media Mail: Económico, 2-3 días en Puerto Rico, hasta 3 semanas en EE.UU.
Envíos Internacionales: Realizados por UPS, con costos y tiempos de entrega variables según el país. No cubrimos aranceles.
Recomendación: Considera usar servicios de recepción en EE.UU. para ahorrar en envíos y aduanas.
